Terms and Conditions

Last updated: 24th July 2023


Our Rainwater Limited is a limited company registered in England & Wales. Registered number: 13790047. Our Rainwater Limited operates https://ourrainwater.com.

This page and any pages it links to explains our terms of use. You must agree to these terms to use our website and services.

Please also read our Privacy Policy and Cookie Policy, which form part of these terms.

By using our website and services you accept these terms in full. If you do not agree with any part of these terms you must not use our website or services.

Contact details

If you have any questions about our Terms of Use, or about the platform in general, please get in touch and we’ll be happy to help. You can do this:

By Email:


By Post:

 Our Rainwater Ltd,
The Innovation Centre,
Rennes Drive,
EX4 4RN,

Using our services

You agree to use our services only for lawful purposes. You must also use it in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

We update our services all the time. We can change or remove content at any time without notice.

Property owner permission

You must ensure that you have the permission of the property owner for any works undertaken through our services. We recommend that you get this permission in writing and keep a copy for your records.

We, our partners, and our installers, cannot be held responsible for any problems arising from a failure to obtain and evidence this permission.

Linking to our website

We welcome and encourage other websites to link to our services.

You must contact us for permission if you want to either:

  • charge your website’s users to click on a link to any page on our website
  • say your website is associated with or endorsed by Our Rainwater Limited.

Links from our website

Our website may contain links to websites that are managed by other organizations, agencies, or service providers. We do not have any control over the content on these websites.

We’re not responsible for:

  • the protection of any information you give to these websites
  • any loss or damage that may come from your use of these websites, or any other websites they link to.

You agree to release us from any claims or disputes that may come from using these websites.

You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them.

Using our content

Most content on our website is our intellectual property, and protected by copyright law. This includes most text, logos, and images.

If any content is not our intellectual property and protected by copyright law, we’ll usually credit the author or copyright holder.

You must not reproduce any content on our website without our permission, except where that content falls under a different license. This may include educational resources, community campaign materials, and media/press tools. In such cases the applicable license will be clearly stated, and you must follow the terms of that license, which may include suitable attribution.

If you wish to reproduce any content on our website but don’t know if you have the rights to, please get in touch.

Content provided by you

When you upload text, images, or any other content to our website you must ensure that you have the copyright holders permission to do so.

You must not upload any content that is distasteful - and we will be the judge of that. This includes:

  • hate speech
  • gore
  • threatening, harassing, or defamatory content
  • sexual content
  • illegal content

We just want to help install rainwater collection tanks to help conserve this precious natural resource, so please only upload content that helps us to do this!


While we make every effort to keep our services up to date, we do not provide any guarantees, conditions or warranties that the information will be:

  • current
  • secure
  • accurate
  • complete
  • free from bugs or viruses

We do not publish advice on our services. You should get professional or specialist advice before doing anything on the basis of the content.

We’re not liable for any loss or damage that may come from using our services. This includes:

  • any direct, indirect or consequential losses
  • any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise
  • the use of our services and any websites that are linked to or from them
  • the inability to use our services and any websites that are linked to or from them.

This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen.

This includes (but is not limited to) the loss of your:

  • income or revenue
  • salary, benefits or other payments
  • business
  • profits or contracts
  • opportunity
  • anticipated savings
  • data
  • goodwill or reputation
  • tangible property
  • intangible property, including loss, corruption or damage to data or any computer system
  • wasted management or office time

Requests to remove content

You can ask for content to be removed from our services. We’ll remove content:

  •  in order to comply with data protection legislation covering the rights and freedoms of individuals (see our Privacy Policy for more info)
  • if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory

Contact us to ask for content to be removed. You’ll need to send us the web address (URL) of the content and explain why you think it should be removed. We’ll reply to let you know whether we’ll remove it.

We remove content at our discretion. You can still request information under the Data Protection Act.

Information about you and your visits to our website

We collect information about you in accordance with our privacy policy and our cookie policy. By using our services, you agree to us collecting this information and confirm that any data you provide is accurate.

Virus protection

We make every effort to check and test our services for viruses at every stage of production. You must make sure that the way you use our services does not expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system.

We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use our services.

Viruses, hacking and other offences

When using our services, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful.

You must not try to gain unauthorised access to our services, the server on which it’s stored or any server, computer or database connected to it.

You must not attack our services in any way. This includes denial-of-service attacks.

We’ll report any attacks or attempts to gain unauthorised access to our services to the relevant law enforcement authorities and share information about you with them.

Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms and conditions, or your use of our services (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.


There may be legal notices elsewhere on our website that relate to how you use the site.

We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.

We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date.

Doing this once will not mean we automatically waive the right on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.

Changes to these terms and conditions

Please check these terms and conditions regularly. We can update them at any time without notice.

You’ll agree to any changes if you continue to use our services after the terms and conditions have been updated.

Connect with us

Innovation Centre
University of Exeter
Devon, EX4 4RN


Our Rainwater © 2024